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Monday-Friday

9:00 - 12:00
14:00 - 18:00

Most Frequent Questions

→ Register or connect to your personal space via the button “My Account”, located at the top right of each page of the site.
→ To register, all you need is an email address and a password.
→ You will then receive an email with a link to confirm your registration.

→ Log in to your personal space and explore the Residences in the good years to find the one that suits you.
→ From the page of the residence that interests you, consult the accommodation offered.
→ Ready to submit your file? click on “Submit my application” To be redirected to your personal space and start your steps.

→ First informs the information of the tenants of the accommodation, as well as that of their guarantors.
→ Then add the official documents requested from your personal space, then send your tenant file.
→ Need to modify information? As long as your file is not sent, you can come back to it at any time.
→ After sending, you will receive a first email confirming the receipt of your file, then a second to tell you if it has been validated.

→ Once your lease has been signed, find your tenant space for the beautiful years from the site or the free application LBA – Student residences, reserved for tenants. From the app, you can manage the essentials directly from your mobile: pay your rent, activate the automatic debit, download your receipts and documents, update your information, send an administrative request, find your useful contacts, reserve certain services and follow the news of your residence.

→ Once your file has been accepted, you will receive an email containing a link to Yousign, our electronic signature solution.
→ You, your possible roommates and the guarantors can then sign the lease directly online.
→ The signature is fully secure.

→ To live in one of our residences, you must be enrolled in a higher education establishment and be able to justify your student status.
→ Did you just finish your studies? Recently graduates working people can also join our residences.

→ To rent accommodation in a residence for good years, you must have at least one guarantor.
→ This person stands joint surety for you and must be able to justify a certain solvency.
→ You can also call on an institutional guarantor, provided that your file meets the admission requirements.

→ Between September and June, the start date of your lease may vary depending on availability and your needs.
→ On the other hand, between June and August, the effective date of the lease is imposed.
→ To find out more, contact us at 04 78 17 14 11 (Price of a local call from a landline).

→ No accommodation meets your criteria at the moment? You can make a pre-booking.
→ All you have to do is submit your file in advance, before the final allocation of a dwelling.
→ This allows you to anticipate your research and increase your chances of quickly obtaining student accommodation.

→ The security deposit is paid at the time of signing the lease and corresponds to two months’ rent*.
→ It is cashed at your entry into the accommodation, then returned within a maximum period of two months after your departure.
→ Any sums linked to damage observed during the exit inventory can be deducted from the amount returned.

→ No need to wait for the results of your exams to book accommodation for good years.
→ If you are not accepted in the establishment concerned or if you do not obtain your baccalaureate, your lease can be canceled and the sums paid will be returned to you.
→ To benefit from it, you must send proof within a maximum of 48 hours after the date of issue of the refusal of admission of the establishment concerned.

→ Housing Les Belles Années are eligible for the ALS, the social housing allowance paid by the CAF.
→ The amount of this aid depends on your personal situation, in particular your income, the type of accommodation and its location.
→ To find out how much you can claim, you can do a simulation directly on the CAF website.

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Your request will continue via the messaging service in the Valority owner portal, ensuring personalized and secure follow-up.
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